Privacy Policy

Effective Date: Sep 30th, 2025 Last Updated: Sep 30th, 2025 Tech Angels Appliance Repair (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.tech-angels.ca or use our services.

1. Information We Collect

We may collect the following types of information: a. Personal Information You Provide

Name, phone number, email address, and address when booking a service or contacting us.
Payment information when making a purchase (processed securely by third-party payment providers; we do not store credit card details).

b. Non-Personal Information

Browser type, device information, and general website usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Provide and manage appliance repair services.
Respond to inquiries, requests, and service bookings.
Process payments and send invoices or receipts.
Improve our website, services, and customer experience.
Send updates, promotions, or service reminders (with your consent, where required).

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only in the following situations:

With trusted service providers who assist us in operating our business (e.g., payment processors, hosting providers).
If required by law, regulation, or legal process.
To protect the rights, safety, or property of Tech Angels Appliance Repair, our customers, or others.

4. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and collect usage data. You may disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Security

We take reasonable technical, physical, and administrative measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or update your personal information.
Withdraw consent to certain data uses.
Request deletion of your personal information, subject to legal and contractual restrictions.

To exercise your rights, please contact us at the email below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at: Tech Angels Appliance Repair 📍 2106-3096 Windsor Gate, Coquitlam BC V3B 0P4 📧 dispatch@tech-angels.ca 📞 (604) 265 3565 🌐 www.tech-angels.ca